Support

Help inside the app

Talkenizer's help is in the app: choose Help → Talkenizer Help, or click the help button on any sheet to open its page. It explains how to import, what happens on its own, how to review the takes and edit the timeline, how to export, and what to do when a recording is not paired or a video is refused.

Write to us

Anything the help does not answer, and anything that went wrong: support@talkenizer.com. We read every message.

A report is fastest to act on when it names:

• your macOS version, and Talkenizer's version from Talkenizer → About Talkenizer;
• your camera and, if you used one, your recorder or microphone;
• what you did, what you expected, and what happened instead.

If a recording was refused or paired wrongly, the recording itself helps most. Share it in any way you like; we delete it once the problem is understood.

Beta testers

If you run Talkenizer through TestFlight, you can also send feedback from TestFlight itself, with a screenshot, and it reaches us the same way.